Pakistan is host to one of the biggest refugee populations in the world mainly comprised of Afghan refugees. To facilitate the refugee population, the Government of Pakistan along with different agencies of the United Nations (UN), international non-governmental organizations (INGOs), and local non-government organizations (NGOs) have designed different services which are available in different parts of the country.
In this article, we would be sharing information about these services with you along with their contact details to help you access these services.
Proof of Registration Card Modification Centers (PCM)
National Database and Registration Authority (NADRA) along with United Nations High Commissioner for Refugees (UNHCR) runs Proof of Registration (PoR) Card Modification (PCM) Centers in Pakistan where Afghan refugees who are registered in Pakistan can get their POR cards modified, renewed, and get their children registered. You can learn in detail about the services at PCM Centers here.
Here is the list of PCM Centers currently functional in Pakistan,
|
Province / Region |
City |
Address |
Phone |
|
Islamabad Capital Territory
|
Islamabad
|
Adjacent to Awal Telecom, Opposite NESCOM Mess Gate, Service Road North, Sector I-11/3, Islamabad |
+92 300 5018568 |
|
Punjab
|
Lahore |
|
+92 300 5018568 |
|
Mianwali
|
11/8-A, Near Mianwali Stadium, Bannu Road, Muslim Colony, Mianwali
| ||
|
Sindh |
Karachi |
House No. B-16, Sector 24-A, Scheme 33, PCSIR Society, Karachi
|
+92 334 1112008 |
|
Khyber Pakhtunkhwa
|
Peshawar |
Kala Mandi, Main GT Road, Peshawar |
+92 300 0544491 +92 300 0544492 +92 300 0544496 +92 300 8585600 |
|
Kohat |
House No. 13, Sector 9, Paracha Street, Phase 1, KDA, Kohat
|
| |
|
Lower Dir (Chakdara)
|
Mohammad Aleem House, Sehsada, Tehsil Adenzai, Chakdara |
| |
|
Haripur |
Madani Mohallah near Qabristan, Sector No. 3, Kalabat Township Scheme, Haripur
|
| |
|
Balochistan
|
Quetta |
Quetta 1: House No. 169-J, Block No. 5, Near QDA Ground, Satelite Town, Quetta
|
Contact Number:
+92 333 7819601 +92 333 1511636 |
Voluntary Repatriation Center
UNHCR Pakistan runs Voluntary Repatriation Center (VRC) in Khyber Pakhtunkhwa and Balochistan in collaboration with Commissionerate Afghan Refugees (CAR). The purpose of these centers is to facilitate Afghan refugees who are currently residing in Pakistan and voluntarily decide to repatriate to Afghanistan.
Refugees who are voluntarily returning to Afghanistan from Pakistan are eligible to receive assistance from UNHCR in Afghanistan. To receive the assistance, Afghan Refugees should proceed through VRCs in Khyber Pakhtunkhwa and Balochistan and obtain Voluntary Repatriation Form (VRF).
You can read in detail about the process of voluntary repatriation and cash assistance on the UNHCR’s website.
Here is the list of currently functional VRC in Pakistan,
|
Province / Region |
City |
Address |
Phone |
|
Khyber Pakhtunkhwa |
Nowshera |
Voluntary Repatriation Center (VRC) Azakhel Payan, Nowshera, Khyber Pakhtunkhwa |
+92 300 0544491 +92 300 0544492 +92 300 0544496 +92 300 8585600 |
|
Balochistan |
Quetta |
Quetta 4 (VRC) – Killi Sofian near Ghazaband Baleli, Quetta |
+92 333 0792974 +92 333 7819601 +92 333 0792969 +92 333 1511636 |
Information and Support Regarding Asylum
UNHCR Pakistan along with its partner organizations provides support to Afghan Refugees to get asylum in Pakistan. This service is for Afghan nationals who do not possess POR Card or Afghan Citizen Card (ACC).
You can learn in detail about asylum in Pakistan on UNHCR website here. If you are an Afghan seeking refuge in countries other than Pakistan, you can find the details on UNHCR Help page.
The contact details of UNHCR and its partner organization that help Afghan Refugees in Pakistan get asylum are as below,
|
Province |
Organization |
Contact Information |
|
Islamabad Capital Territory, Punjab, and Azad Jammu Kashmir |
UNHCR Pakistan Website: https://help.unhcr.org/pakistan/ |
UNHCR Hotline:+92 304 111 1437 |
|
SHARP Islamabad Address: 26B, Street 687, G 13/3, Islamabad Website: https://sharp-pakistan.org/ |
Helpline: +92 334 111 2004 | |
|
SHARP Lahore Address: House # 365, Pak Block, Allama Iqbal Town |
Helpline: +92 334 111 2005
| |
|
SHARP Mianwali Address: House # 5-A, Rehman Street. Usama Garden, near Muslim Colony, Mianwali.
|
Helpline: +92 334 111 2006 Office Contact Number: +92 459 332637
| |
|
Khyber Pakhtunkhwa |
UNHCR Peshawar Address: House No 1, Gull Moher Lane University Town Peshawar
|
Contact: +92 300 858 5600 Email: pakpeprt@unhcr.org
|
|
SHARP Peshawar Website: https://sharp-pakistan.org/ Address: House No 13, Jamal-ud-Din Afghani Road Near Momin Khan Masjid, University Town, Peshawar |
Contact Number: +92 91 5710728 +92 345 0036612 +92 345 0036613 | |
|
SHARP Main Office Peshawar Address: Gandapur House # 68-C2-A Sahibzada Abdul Qayum Road University Town Peshawar |
Contact Number: +92 300 858 0417 | |
|
SHARP Mardan Website: https://sharp-pakistan.org/ Address: House No. 162, Street 05, Sector-K, Sheikh Maltoon Town, Mardan.
|
Helpline: +92 315 5009502 Office Contact Number: +92 937 840379
| |
|
SHARP Haripur Website: https://sharp-pakistan.org/ Address: Nawaz House, Street No. 01, near Railway Crossing, Talokar Road,Haripur.
|
Helpline: +92 315 5009501 Office Contact Number: +92 995 612023
| |
|
SHARP Kohat Website: https://sharp-pakistan.org/ Address: House No. 82, Sector-9, Phase-1, KDA, Kohat.
|
Helpline: +92 315 5009503 Contact Number: +92 922 514381 | |
|
SHARP Temargarah Address: Ismail House, Doctor Colony, Opposite Byco, Main Timergara Road, Mian Banda, Lower Dir. Website: https://sharp-pakistan.org/
|
Helpline: +92 340 5009501
| |
|
Balochistan |
UNHCR Balochistan |
Contact Number:+92 333 781 9601 |
|
SEHER Quetta Address: B No. 4, Bukhari Street near Arbab CNG, Spini Road Quetta Website: https://seher.org.pk/ |
Contact Number:+92 333 781 9143 +92 316 8606243 (also available on WhatsApp) | |
|
Sindh |
UNHCR Sindh |
Contact Number:+92 300 501 8568
|
|
SHARP Karachi Address: B-204/A, Block 10 Gulshan-e-Iqbal, Karachi, Karachi City, Sindh Website: https://sharp-pakistan.org/ |
Contact Number:+92 334 1112008 (24/7) +92 21 34811571 |
Urban Refugee Support Unit
Commissionerate for Afghan Refugees (CAR) Khyber Pukhtoonkhwa in collaboration with UNHCR and GIZ has established an Urban Refugee Support Unit for Afghan Refugees currently residing in Pakistan. The purpose of this unit is to aid and facilitate Refugees on issues related to health, education, protection, and voluntary repatriation. The Unit has dedicated Education, Health, Protection and Livelihood desks. You can read in detail about Urban Refugee Support Unit on CAR’s website.
|
Province |
Organization |
Contact Information |
|
Khyber Pakhtunkhwa |
Commissionerate for Afghan Refugees |
091-111-666-227 |
Commissionerate of Afghan Refugees (CAR)
Commissionerates of Afghan Refugees (CAR) are government bodies working under Ministry of States and Frontier Region (SAFRON) in all four provinces. CAR works in collaboration with UNHCR, UN International Organization of Migration (UN Migration) and other INGOs and NGOs on different programs related to providing support and assistance to refugees. The contact details of CAR are as follows,
|
Province |
Address |
Contact Information |
|
CAR Islamabad |
NPF Building, 3rd Floor, Mauve Area, G-10/4, Islamabad
|
Contact Number: +92-51-9106661
|
|
CAR Khyber Pakhtunkhwa
|
PDA Building, Phase 5, Hayatabad, Peshawar
|
Contact Number: +92-91-9217077 E-mail: carnwfp@gmail.com |
|
CAR Punjab
|
203-D Upper Mall Scheme, Lahore, Pakistan
|
Contact Number: +92-42-35877011, +92-42-35877026 |
|
CAR Balochistan
|
99-B Chaman Housing Scheme, Airport Road Quetta
|
Contact Number: +92-81-9201900 Email: carqta@hotmail.com |
|
CAR Sindh |
Not available |
You can contact CAR Sindh directly through their Facebook page - https://www.facebook.com/commissionerate.afghan.refugees.sindh/ |
Urban Cohesion Hub
Urban Cohesion Hubs are centers established by GIZ Pakistan in three cities of Pakistan in collaboration with local NGOs. These hubs promote cohesion between refugee populations and their host communities.
The hubs provide different educational courses, programs on skill development as well as legal aid, psycho-social support and health services to refugees and host communities.
The contact information of the hubs is as below
|
Location |
Organization |
Contact Information |
|
Islamabad/ Rawalpindi |
Inspire Pakistan 46F, St 16, Khayaban e Sir Syed, Rawalpindi, |
+92-51-4259152 +92-51-2712141
|
|
Karachi |
Inspire Pakistan W3XV+4F5, Gulzar-e-Hijri Gulzar E Hijri Scheme 33, Karachi, Karachi City, Sindh |
+92-51-4259152 +92-51-2712141
|
|
Quetta |
Water, Environment and Sanitation Society (WESS) 5XQM+G8J, Brewery Rd, Quetta, Balochistan |
+92-81-2450168 |
Legal Aid for Afghan Refugees
SHARP Pakistan provides legal aid to Afghan refugees in Pakistan on different matters. You can see their contact details above or on their website here.
Besides legal aid, SHARP Pakistan also runs Refugees Connectivity Network which brings together different resources available to Afghan refugees in Pakistan on one platform. You can access the contact information for the different organizations through their website or call their 24/7 helpline at 0334-1112004.
Ask Bolo
If you are an Afghan refugee seeking information regarding services in Pakistan, you can send us a private message via Bolo Facebook Page or website chat box. Our dedicated team of moderators responds to queries from Monday to Friday from 9:00 am to 5:00 pm.